Itek Infomatic Quality Policy

To achieve customer satisfaction and improve our business through quality, we are committed to the following philosophies:

• Knowing customer’ s expectations and needs, continually providing high quality products.
• Solving customer complaints immediately, preventing problems from recurring and occurring, and earning customer trust.
• Developing a quality management system and making consistent improvements of its effectiveness.
• Setting quality goals from a customer’ s viewpoint, understanding the condition of achievement and reviewing the appropriateness and adequateness of the goals.
• Aligning ourselves with the most competent base of suppliers available in the industry - The ability of our suppliers to provide us with quality goods and services is critical to our success. We will strive to achieve excellence in our supply chain with a common vision in the areas of quality, continuous improvement and excellence in customer service.